Return and Refunds

We want you to be fully satisfied with your purchase at Zovo. If you are not, we offer a fair and simple return policy.

Eligibility for Returns

  • Products must be returned within 7 days of delivery.

  • Items should be unused, undamaged, and in their original packaging.

  • Certain products such as personal care items, hygiene products, and consumables may not be eligible for return.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection.

  • Approved refunds will be processed within 7 to 14 business days to your original payment method.

Exchanges
If you wish to exchange a product, please contact our support team for assistance.